Order Data

These variables are available for use only in messages related to orders. To use order data in your messages, you must categorize the message with the Type ORDER. By doing so, our system will read the order data and enable its proper usage. General Order Data

Name	Variables	Output	Type
Customer name	`{{ order.customer_name }}`	John Test	String
Customer email	`{{ order.customer_email }}`	test@email.com	String
Customer phone	`{{ order.customer_phone }}`	15551234567	String
Customer document	`{{ order.customer_document }}`	12345678912	String
Order number	`{{ order.number }}`	11205	String
Subtotal value	`{{ order.subtotal_price }}`	9.90	Number
Subtotal value (Formatted)	`{{ order.subtotal_price_formatted }}`	USD9,90	String
Total value	`{{ order.total_price }}`	210.27	Number
Total value (Formatted)	`{{ order.total_price_formatted }}`	USD210,27	String
Full address (Formatted)	`{{ order.shipping_address_formatted }}`	456 Flores St, C - Dream District, San Francisco, CA, 94107, US	String
Products (Formatted)	`{{ order.line_items_formatted }}`	Product 01 - AB	Array
Products with variant (Formatted)	`{{ order.line_items_formatted_with_variant }}`	Product 01 - AB - Variant / C	String

Order Items | order.line_items - Array

Name	Variable	Output	Type
Order items (Full Array)	`{{ order.line_items }}`	`[{"title": "My Robot"}, ...]`	Array
Title	`{{ line_item.title }}`	My Robot	String
Variant name	`{{ line_item.variant_title }}`	Blue	String
Quantity	`{{ line_item.quantity }}`	1	Number
Price	`{{ line_item.price }}`	210.27	Number
Image URL	`{{ line_item.image_url }}`	https://….png	String

Shipping Address (Orders)**| order.shipping_address - Object**

Name	Variable	Output	Type
Shipping address	`{{ order.shipping_address }}`	`{"zip":"94107", …}`	Object
ZIP Code	`{{ order.shipping_address.zip }}`	94107	Number
City	`{{ order.shipping_address.city }}`	San Francisco	String
State	`{{ order.shipping_address.province }}`	California	String
Address 1	`{{ order.shipping_address.address1 }}`	456 Flores St, Apt 31	String
Address 2	`{{ order.shipping_address.address2 }}`	Downtown	String

Tracking Data**| order.tracking_numbers - Array**

Name	Variable	Output	Type
Tracking code	`{{ order.tracking_numbers.code }}`	NL0000000000BR	String
New tracking code	`{{ order.tracking_numbers.new_code }}`	NL0000000123BR	String
Full status	`{{ order.tracking_numbers.full_status }}`	DELIVERED	String
Elapsed time (in days)	`{{ order.tracking_numbers.elapsed_time }}`	30	Number
Taxed at	`{{ order.tracking_numbers.tax_at }}`	2024-11-30 11:46:45	String
Delivered at	`{{ order.tracking_numbers.delivered_at }}`	2024-12-14 11:46:45	String
Returning to sender at	`{{ order.tracking_numbers.returning_to_sender_at }}`	2024-11-30 11:46:45	String
Returned to sender at	`{{ order.tracking_numbers.returned_to_sender_at }}`	2024-11-30 11:46:45	String
First update at	`{{ order.tracking_numbers.first_update_at }}`	2024-11-14 11:46:45	String
Last update at	`{{ order.tracking_numbers.last_update_at }}`	2024-12-14 11:46:45	String
Last request at	`{{ order.tracking_numbers.last_request_at }}`	2024-12-14 11:46:45	String
Tracking events	`order.tracking_numbers.events`	Event Array	Array

Name	Variable	Output	Type
Event type	`{{ order.tracking_numbers.events.type }}`	CAINIAO	String
Event date	`{{ order.tracking_numbers.events.date }}`	2024-12-14 11:46:45	String
Event label	`{{ order.tracking_numbers.events.label }}`	Delivered	String
Event location	`{{ order.tracking_numbers.events.location }}`	New York, NY	String
Event description	`{{ order.tracking_numbers.events.description }}`	Your package was delivered	String

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